HomeConnect WhatsAppOrder ConfirmationOrder FulfillmentOrder CancellationOrder NotificationAdmin NotificationAbandoned CheckoutDraft Order RecoveryReview RequestBack in Stock AlertsAuto ReplyOfficial APITemplatesBulk SenderAnalyticsUsagePlans & BillingSettings

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Welcome to WaSphere

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WhatsApp automation for your Shopify store.

Setup guide

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WhatsApp Automation Features

Order Confirmation

Off

Automatically send a WhatsApp message when a new order is placed.

Order Fulfillment

Off

Notify customers via WhatsApp when their order is fulfilled.

Order Cancellation

Off

Inform customers via WhatsApp when an order is cancelled.

Order Notification

Off

Send WhatsApp updates for important order activities.

Admin Notification

Off

Receive WhatsApp alerts for important store activities.

Abandoned Checkout

Off

Recover abandoned checkouts by sending WhatsApp reminders.

Draft Order Recovery

Off

Send WhatsApp messages to recover unpaid draft orders.

Review Request

Off

Ask customers to review their purchase a few days after it ships.

Auto Replier

InfoComing soon

Reply automatically to customer messages on WhatsApp.

Back in Stock Alerts

Off

Alert interested customers via WhatsApp when a product is restocked.

WhatsApp Buttons & Widgets

WhatsApp Chat Button

InfoComing soon

Add a WhatsApp chat button to your store for instant support.

WhatsApp Direct Order

InfoComing soon

Let customers send their cart to you on WhatsApp to order.

Product Page Button

InfoComing soon

Show a WhatsApp enquiry button on every product page.

Shopify Flow Integration

InfoComing soon

Trigger WhatsApp messages from your own Shopify Flow workflows for fully custom automations.

Bulk Message Sender

WarningUse with caution

Send a WhatsApp broadcast to a customer segment. Respect opt-ins and messaging limits to keep your number healthy.

Frequently asked questions

Tags are applied after a message is sent. If WhatsApp is disconnected the automation never runs, so no tag is added. Reconnect on the Connect page, then place a test order — the tag is applied within a few seconds of the confirmation being sent.

Need help?

We're a WhatsApp app, so WhatsApp is the fastest way to reach a human. Email works too — we answer both.

Or email support@wasphere.com.

We'd love to hear from you

Got an idea, a question or something that isn't working? Tell us and we'll get back to you.